FAQs

  • GlowBot AI automates your entire lead follow-up process and gives your med spa instant, consistent responses across text and email. It connects with your current calendar and CRM, replies to every new inquiry within seconds, and follows up for days so no lead ever slips through the cracks.

    GlowBot sends booking links, reminders, and personalized follow-up messages that warm up prospects and move qualified leads straight onto your schedule—no missed calls, no manual outreach, just predictable bookings on autopilot.

  • Just a few quick steps — complete a 3-minute onboarding form, link your “Book Now” button or form to your GlowBot lead form, and forward your new-booking confirmation emails to your GlowBot processing address.

    That’s it.

    We handle everything else for you — A2P registration, automations, follow-up logic, branding, testing, and full setup within ~48 hours.

  • Once you submit your form, we build and test everything — your system goes live in 24-48 business hours. SMS messaging becomes compliant through carriers in ~3-7 days (and we handle that for you).

  • When someone fills out your lead form, GlowBot watches to see if they book on their own within the first 30 minutes.

    If they don’t book, GlowBot automatically starts a 7-day follow-up sequence using SMS and email (Starter uses email only). Every message sends your booking link and gently nudges the patient to schedule.

    As soon as the patient books, GlowBot immediately stops all follow-up.

    For Pro & Premium clinics, GlowBot also runs an additional Lost Lead Recovery sequence after the initial week — giving old or cold leads another chance to convert without staff involvement.

    No tech setup, no webhooks, no API keys — just automated follow-up until the patient books.

⚙️ SETUP & INTEGRATION

  • GlowBot works with any booking system — including Google Calendar, JaneApp, Acuity, Vagaro, AestheticsPro, Square, and more.

    Instead of rebuilding your system or using complicated integrations, GlowBot uses your existing booking link.
    Every new lead flows through your GlowBot follow-up form, gets nurtured automatically, and is directed straight to your booking page to schedule.

    No API keys, no webhooks, no migrating calendars — we work with whatever you already use.

  • Nope — everything is already built for you.
    You’ll only complete a few quick connection steps on your end:

    1. Link your “Book Now” or CTA button to the GlowBot lead follow-up form

    2. Forward your “new booking confirmation” emails to your GlowBot setup address
      (We show you exactly how — it takes about 10 seconds.)

    GlowBot handles all workflows, texting sequences, A2P registration, testing, and backend setup.
    No developers, no extra apps, no coding — just simple, guided steps.

  • GlowBot supports unlimited locations — each with its own automation and branding. You can add more locations directly through your billing portal (each location counts as one “seat”).

  • If you’re already using other tools, GlowBot can either take over completely or run alongside your current system. You’ll decide which automations stay active — we’ll make sure they don’t overlap or double-message leads.

🔒 COMPLIANCE & MESSAGING

  • A2P 10DLC is the U.S. carrier requirement for businesses that send SMS messages. It verifies your business name, EIN, and use case to protect both you and your leads from spam filtering. GlowBot handles your registration for you as part of setup — no technical steps required.

  • Yes. Every message is fully TCPA-compliant and approved under your verified brand. GlowBot also respects quiet hours and consent regulations automatically.

  • Every message includes built-in STOP and HELP options. If a lead opts out, GlowBot automatically halts all future messages while retaining that contact for recordkeeping.

💬 FEATURES & FUNCTIONALITY

  • Starter leads receive a perfectly timed 7-day nurture sequence with booking links, follow-ups, and reminders.

    Pro and Premium plans include everything in Starter plus extended follow-up for cold or unresponsive leads, with extra SMS and email check-ins to revive missed opportunities and recover more bookings automatically.

    No inquiry slips through the cracks.

  • We’ve already written everything for you using high-converting, med-spa-specific copy that fits your brand. Starter and Pro plans use proven, ready-to-go messaging. Premium clients receive an additional quarterly copy refresh handled entirely by our team.

  • Yes! Your GlowBot dashboard shows appointments booked, leads captured, revenue recovered, and ROI per campaign. Premium users also get monthly summary emails for deeper insights.

💳 COSTS, BILLING & UPGRADES

  • • Starter – $197/mo: Email follow-ups only.
    Includes a fully automated 7-day nurture sequence, booking links, reminders, and lead tracking.

    • Pro – $297/mo: Email + SMS follow-ups.
    Includes everything in Starter plus text-based follow-up, extended lead recovery sequences, and multi-location support.

    • Premium – $597/mo: Full automation + brand personalization.
    Includes everything in Pro plus brand-matched messaging, monthly ROI reporting, quarterly copy refreshes, and concierge-level support.

  • Yes! Your Stripe billing portal lets you add or remove clinic locations anytime. Each location simply adds one seat at your current plan price — no hidden fees.

  • Upgrades are instant and prorated. You’ll only pay the difference for the remaining days in your billing cycle. Downgrades apply at your next renewal.

  • No surprises. Your plan already includes all SMS and email usage, so you won’t pay anything extra beyond your monthly subscription.

    For typical med-spa volumes, everything is fully covered.
    If a clinic ever exceeds normal usage by a significant margin (for example, high-volume chains with unusually large lead lists), we’ll simply reach out and adjust to a fair-usage plan so everything stays smooth.

    For 99% of med spas, your usage is included — no hidden fees, ever.

🚀 RESULTS & EXPECTATIONS

  • Most med spas recover hundreds to thousands in lost bookings during their first month — often within the first week. The key is letting GlowBot run consistently and respond instantly to new leads.

  • Yes! GlowBot works whether you have 5 or 500 leads a week. It maximizes every inquiry by replying immediately and following up until they book, turning even small ad budgets into big ROI.

  • On average, clients see their first booked appointments within 24-72 hours of going live. Your dashboard tracks every recovered dollar so you can see exactly when GlowBot pays for itself.

  • If you don’t see improvement in engagement or bookings after the first month, reach out. We’ll audit your setup, optimize your flows, and help identify any gaps. Our systems are built to convert. If something isn’t working, we’ll fix it.

⭐ REFERRALS

  • Any med spa that signs up for GlowBot AI using your link or mentions you at onboarding.

  • Yes. 1 referral = 1 free month.
    You always earn something.

  • After your referral’s first payment is processed.

  • Once you hit 5 referrals and they are all active paying clients, your subscription fee drops to zero permanently.

💡 BONUS TIPS

  • Pro includes email and SMS follow-ups plus extended lead recovery — giving you significantly higher booking efficiency compared to Starter.

    Premium takes everything in Pro and elevates it with brand-personalized messaging, monthly ROI reporting, quarterly copy refreshes, and concierge-level support. It’s designed for clinics that want a fully polished, done-for-you system that scales effortlessly.

  • Send us a message at hello@getglowbotai.com